Motivape Shipping Policy

  • Orders made before 3pm Mon-Fri will be dispatched on the same day (If stock is available)
  • Special Delivery or Courier Delivery orders placed before 3pm will be dispatched the same day.
  • Orders placed after 3pm Friday or over the weekend will be dispatched on the following Monday
  • If your order hasn't arrived within the shipping times stated below, you must notify us within 21 days from the date of your order for us to consider it missing.
  • We advise tracked shipping be selected for orders over £20 in value
  • At certain times of year such as Christmas when the postal system is busier, orders may take a little longer to arrive and we ask that you wait an additional 3 post days (mon-sat), before contacting us.
  • If you require urgent delivery please use either the Special Delivery or Courier Delivery option when placing your order.
  • Items sent by a tracked service such as Special Delivery, Courier Delivery or Worldwide, will require a signature on receipt. It is your responsibility to ensure that someone is available to sign for your order.
  • If you have any special delivery requirements please email us at info@motivape.co.uk or call us on (+44)(0)845-868-0011

FREE SHIPPING

  • All UK Orders over £30 will be shipped free of charge via Royal Mail 2nd Class the only exceptions to this free shipping policy are special deals which are already heavily discounted (Such as Wowcher).
  • Please note that although our shipping is based on weight , some items although light in weight are bulky and cannot be sent as a large letter and must instead be sent as a small parcel.

Shipping options

UK SHIPPING OPTIONS

OPTION PRICE DESCRIPTION
Royal Mail 1st Class (0.0Kg-0.1Kg) £1.20 Delivery usually 1-2 working days
Royal Mail Special Delivery (1pm) (0.0Kg-0.1Kg) £6.70 Next day delivery with tracking number
Royal Mail 1st Class (0.1Kg-0.18Kg) £1.49 Delivery usually 1-2 working days
Royal Mail 1st Class tracked (0.1Kg-0.2Kg) £2.15 Delivery usually 1-2 working days with tracking number
Royal Mail Special Delivery (1pm) (0.1Kg-0.5Kg) £7.50 Next day delivery
Royal Mail 1st Class (0.2Kg-0.4kg) £2.98 Delivery usually 1-2 working days
Royal Mail 1st Class Tracked (0.2Kg-0.4Kg) £2.90 Delivery usually 1-2 working days with tracking number
Royal Mail 1st Class (Small Parcel 1Kg) £3.35 Delivery usually 1-2 working days
Royal Mail 2nd Class Tracked(Small Parcel upto 1Kg) £4.10 Delivery usually 3-5 working days with tracking
Royal Mail 1st Class Tracked (Small Parcel up to 1Kg) £4.60 Delivery usually 1-2 working days
Royal Mail 2nd Class (Small Parcel 1Kg) £2.85 Delivery usually 3-5 working days
Royal Mail 1st Class (Small Parcel 1Kg - 2Kg) £5.50 Delivery usually 1-2 working days
Royal Mail 1st Class Tracked (Small Parcel 1kg-2Kg) £6.70 Delivery usually 1-2 working days with tracking number

EUROPEAN SHIPPING OPTIONS

OPTION PRICE DESCRIPTION
Royal Mail International Standard Europe (0.0Kg-0.1Kg) £2.90 Delivery within 3-5 days
Royal Mail International Standard Europe (0.1Kg-0.2Kg) £4.00 Delivery within 3-5 days
Royal Mail International Standard Europe (0.2Kg-0.5Kg £5.90 Delivery within 3-5 days
Royal Mail International Standard (0.5Kg-0.75Kg) £7.10 Delivery within 3-5 days
Royal Mail International Standard (0.75Kg-1Kg) £9.00 Delivery within 3-5 days

INTERNATIONAL (NON EU) SHIPPING OPTIONS

OPTION PRICE DESCRIPTION
Royal Mail International Standard (0.0Kg-0.1Kg) £3.60 Delivery within 5-7 days
Royal Mail International Standard (0.1Kg-0.2Kg) £5.30 Delivery within 5-7 days
Royal Mail International Standard (0.2Kg-0.5Kg) £9.00 Delivery within 5-7 days

*These services are next working day only. Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Scilly Isles & Isle of Wight are a two day service for both Royal Mail Special Delivery and DPD Courier Delivery. Please check the links for more information. Saturday delivery is not available in the areas listed.